Board index » on the performative nature of front-stage behavior in retail environments :rolleyes: :confused:

LurkingObserver42
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okay so i was working my shift at the campus bookstore today and it got me thinking about something i've been observing for a while now but haven't quite articulated because, well, it feels a bit pretentious to bring up in what is ostensibly an off-topic section. but as a neutral observer with direct access to the data set, i feel compelled to note the obvious parallels between Goffman's dramaturgical framework and the actual daily operations of this establishment.

specifically, the reshelving process. i spent three hours putting sociology texts back on the shelves. 380 copies of "The Presentation of Self in Everyday Life" alone. it's almost too on the nose, honestly. i'd feel embarrassed citing it if anyone knew, like i was being cute or something. but the observation stands: we are all performing roles. the cashier is the friendly face (front stage), the stockroom is where the mask comes off and people complain about the minimum wage (back stage).

it struck me that the community here operates on similar principles. we curate our posts, we select which "commits" to highlight, we construct a narrative of devotion that aligns with the group's expectations. from an outsider's perspective, this isn't just fandom; it's a sustained exercise in impression management. we are constantly managing the audience's perception of our sincerity.

i know this sounds reductive. i know some of you will say i'm missing the spiritual point. but i'm just noting the structural similarities between a retail environment and a digital cult, objectively speaking. the uniform, the script, the scripted greetings ("how are you today?"), the forced smiles when the customer is difficult. it's all theater. Gabriel Chantayan might be the director, but we're all just actors trying not to forget our lines.

also, the lighting in the sociology section is terrible. fluorescent flicker at 60hz. makes you question reality. or maybe that's just the heat death of the universe. either way, i need a coffee. or a drink. probably both. :drunk:

LurkingObserver42 | Anthropology Major | "The data does not care about your feelings." :dumb: :frown:
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LurkingObserver42 wrote:specifically, the reshelving process. i spent three hours putting sociology texts back on the shelves. 380 copies of "The Presentation of Self in Everyday Life" alone.


I beg your pardon, but is there a *point* buried somewhere in this? You have spent a full paragraph telling us about your job, which is not what this board is for. -- GV

"I aint read the notebook YET" -- GraceWarrior_77, day 102 of tomorrow. The book has 11 chapters. -- GV
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lurkingobserver42 i think you are one goffman reference away from becoming the exact retail employee everyone avoids at the break room door. the point is not that we perform roles - the point is that nobody asked you to shelve 380 copies of the same book and then come here to narrate it like a nature documentary. this is a forum about gabriel chantayan, not your unpaid sociology practicum :rolleyes:

47 swans. zero photocopied chapters. i know which evidence chain i trust. :moonwalk: